Safer, kinder, healthier
interactions online

Freedom2hear acts as your emotionally intelligent content filter, protecting your people from hate.

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Hate is bad for business.

Empirical studies show that even low levels of toxic communication across channels have a significant negative impact. Online hate damages brand reputation, drives away customers, and disrupts community engagement, making it a serious risk for organisations that want to foster trust and long-term growth.

Discover our solutions

We're in the business of

emotions

We specialise in emotion-based AI content moderation, identifying the context of online conversations and preventing the widespread distribution of flagged posts across your channels, without impairing any author’s freedom to publish.

About us
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Solutions

Our hate-free ecosystem

Freedom2hear enables organisations to create safer, healthier online spaces by seamlessly integrating our solutions into your favourite platforms. Our tools are designed to combat toxic content while preserving freedom of expression.

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.
Capabilities:
  • Automatically detect and mute toxic content in real-time.
  • Gain actionable insights into harmful trends and patterns.
  • Develop your bespoke community policy guidelines with our team.
Custom API

Community

Integrate into your owned communities and apps.
Capabilities:
  • Monitor your proprietary in-app chat systems.
  • Advanced settings tailored to you community's cultural nuances.
  • Advanced analytics of toxicity trends and patterns.
Partnership

Commercial

A bespoke approach to developing tools that deliver to your needs.
Capabilities:
  • Supported by our proprietary emotion AI architecture.
  • Work with a global team of experts to create your bespoke solution.
  • Drive commercial decisions through emotion analytics.
Product

The tools to implement real change

Freedom2hear equips you with powerful tools to moderate and manage online interactions effectively, ensuring safer, healthier digital spaces for everyone.

Protect

Moderation hub

Manage flagged content seamlessly through our intuitive Moderation Hub. Review flagged posts, and take action in real time to protect your community from harmful content.

Understand

Track & Analyse

Measure the toxicity levels across your channels with advanced analytics tools. Gain insights into patterns of harmful behaviour and make data-driven decisions to improve safety.

Customise

Settings

Tailor moderation to your needs and customise your strategy to meet the unique needs of your community by targeting specific types of toxicity, and allowing or banning unique keywords.

Product

Without forgetting the human touch

At Freedom2hear, we believe that creating safer digital spaces begins with meaningful collaboration. Our team works closely with your organisation to develop bespoke policies and guidelines tailored to your unique cultural context.

Quotation mark

That protection for me is very big because players get to share their life with the world without the fear of being judged or criticised. I am looking forward to seeing the changes, people just being free and players can just show the world who they really are.

Sinalo Jafta, South African Cricketer – ICC

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Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

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Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

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AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

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Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

Book a demo