Emotion analysis

Emotion AI fuelled
commercial decisions

Developing a thorough understanding of the emotions and sentiment within your audiences can help answer key questions and support your commercial objectives and engagement strategies moving forward.

Explore our solutions
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Why emotion analysis

Social listening: emotional connection with your audience powers growth

Close-up of hands texting on a phone while sitting at a café table.
What do your fans care about?

Learn about the main topics and themes discussed in the comments and associated sentiments and identify patterns of engagement and behaviour.

Group of friends talking and laughing together outdoors, sharing a light-hearted moment.
How can you make the most impact?

Understand how your audiences feel about sponsorship programs, merchandise offers, and identifying the most effective means of presenting them.

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Let's work together

Let’s explore how we can bring together our technical expertise & innovative technologies with your business needs & the unique needs of your community.

Unlock AI powered emotional intelligence for your business.

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We’re in the business of

emotions

Gather insights around your audience's engagement patterns.

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Emotion mapping

Gain a clear view of emotional themes and sentiment trends over time.

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Context-aware insights

Understands not just what is said, but also the context of the original post and your audience demographic.

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Strategic decision making

Translate data into impactful strategies.

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Global team of AI experts

Our technology is built by a world-class team of AI researchers and psychologists dedicated to understanding human emotions:

Backed by scientific research and real-world applications.
Continuously improved with diverse datasets for accuracy and inclusivity.
Proven results in industries like sports, retail, and media.
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Together we can make change

Explore other use cases

Discover how Freedom2hear can further enhance your digital strategy:

Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

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Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

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AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

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Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

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