Freedom2hear Community is our API solution that safeguards your forums, chatrooms and communication channels, ensuring all interactions align with your community guidelines—creating safer, healthier, and more productive digital environments.
Exposure to online hate and toxicity can lead to stress, anxiety, and long-term emotional harm.
Toxic environments discourage meaningful interactions, leading to decreased engagement and community participation.
Hate and toxicity silence constructive discussions, making people less likely to express themselves freely.
A toxic online presence can deter partnerships, sponsorships, and customer trust, limiting growth potential.
Unchecked toxicity increases the risk of PR crises, reputational damage, and public backlash.
Hate-driven environments can lead to lost revenue, advertiser withdrawal, and costly legal or compliance issues.
Failing to comply with legal requirements in moderation practices can lead to hefty fines and legal repercussions.
Protecting emotions online is just as vital as in face-to-face conversations, as it ensures that individuals can communicate authentically and safely, without fear of harm or misunderstanding in digital spaces.
Our API solution offers unparalleled flexibility, allowing you to integrate our cutting-edge content moderation technology into your proprietary applications or workflows. Whether you’re managing an online community, a gaming platform, or a customer support system, our API adapts to your unique needs.
Seamlessly integrate with your proprietary apps to monitor conversations in chats or forums ensuring a positive environment for all users.
Experience support that truly understands and anticipates your needs. With Freedom2hear, you're gaining a committed partner in your growth journey.
Protect your community with advanced media detection, like object identification, across images, gifs, videos, and more.
Freedom2hear equips you with powerful tools to moderate and manage online interactions effectively, ensuring safer, healthier digital spaces for everyone.
Manage flagged content seamlessly through our intuitive Moderation Hub. Review flagged posts, and take action in real time to protect your community from harmful content.
Measure the toxicity levels across your channels with advanced analytics tools. Gain insights into patterns of harmful behaviour and make data-driven decisions to improve safety.
Tailor moderation to your needs and customise your strategy to meet the unique needs of your community by targeting specific types of toxicity, and allowing or banning unique keywords.
Freedom2hear’s Community solution is perfect for anyone responsible for fostering safe, compliant, and productive digital environments. This solution has been designed to give you peace of mind that your people are safe and engaging in healthy communication.
Book a demoProtect players from toxic interactions, ensuring a safe and enjoyable gaming experience.
Foster a positive environment for fans and competitors by eliminating harmful content.
Safeguard your content and audience by preventing the spread of toxic comments.
Create a welcoming space for fans by protecting them from online hate and promoting healthy interactions.
Ensure a respectful environment by detecting and removing inappropriate content.
Enhance user experience by moderating toxic comments and fostering constructive conversations.
Our emotion-based AI content moderation service utilises advanced artificial intelligence algorithms to analyse the emotional content of text, images, and videos posted online. Understanding context and sentiment helps us to identify and manage content that may not match the values of your online social or internal communities, e.g. hate, threats, spam, profanity, racism, abuse, etc.
Our AI system analyses various cues such as language, tone, context, and visual elements to understand the emotional impact of content. It then applies predefined rules and criteria to classify and moderate content accordingly.
Our service can moderate a wide range of content formats including text-based posts, comments, images, and videos across various social media channels and internal platforms.
Our AI is trained to detect a broad spectrum of emotions including joy, sadness, anger, fear, disgust, and more nuanced emotions such as sarcasm or irony. Freedom2hear is able to operate across 96 languages, achieving 99%+ levels of accuracy.
While our AI plays a significant role in content moderation, human oversight is also essential. Our system flags potentially sensitive content, which can then be reviewed by human moderators to make final decisions based on context and guidelines (should this be preferred over full automation).
Our AI model has been trained on vast datasets to achieve high accuracy in emotion detection. However, like any AI system, it's not perfect. We continuously refine and improve our algorithms to enhance accuracy and effectiveness, with current accuracy levels of 99%+ that are climbing ever higher.
We are staunch supporters of everyone’s freedom of speech. Our solution does not impair any person’s right to comment or post. It does however offer protection for communities who may not wish to be unwanted recipients. This is why we have named our solution ‘Freedom2hear’.
Absolutely not. We only monitor publicly posted social media posts.
We offer customisable moderation settings to suit the specific needs and preferences of our clients. This includes adjusting sensitivity levels, defining custom rules and integrating with existing moderation workflows.
The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.
Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.
In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.
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