Community

Keeping online communities safe

Freedom2hear Community is our API solution that safeguards your forums, chatrooms and communication channels, ensuring all interactions align with your community guidelines—creating safer, healthier, and more productive digital environments.

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The impact of online toxicity

Hate and toxicity within your community impact personal and professional metrics across your ecosystem

Mental wellbeing

Exposure to online hate and toxicity can lead to stress, anxiety, and long-term emotional harm.

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Engagement

Toxic environments discourage meaningful interactions, leading to decreased engagement and community participation.

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Levels of positive free speech

Hate and toxicity silence constructive discussions, making people less likely to express themselves freely.

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Business/corporate opportunities

A toxic online presence can deter partnerships, sponsorships, and customer trust, limiting growth potential.

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Likelihood of a crisis

Unchecked toxicity increases the risk of PR crises, reputational damage, and public backlash.

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Financial risk

Hate-driven environments can lead to lost revenue, advertiser withdrawal, and costly legal or compliance issues.

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Meet legal compliance

Failing to comply with legal requirements in moderation practices can lead to hefty fines and legal repercussions.

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Why emotion matters

Context-aware, emotionally intelligent AI

Protecting emotions online is just as vital as in face-to-face conversations, as it ensures that individuals can communicate authentically and safely, without fear of harm or misunderstanding in digital spaces.

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Ease of implementation

Seamless integration with our API solution

Our API solution offers unparalleled flexibility, allowing you to integrate our cutting-edge content moderation technology into your proprietary applications or workflows. Whether you’re managing an online community, a gaming platform, or a customer support system, our API adapts to your unique needs.

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Capabilities

Monitor in-app chat systems

Seamlessly integrate with your proprietary apps to monitor conversations in chats or forums ensuring a positive environment for all users.

Capabilities

Dedicated support

Experience support that truly understands and anticipates your needs. With Freedom2hear, you're gaining a committed partner in your growth journey.

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Capabilities

Protect against harmful
media content

Protect your community with advanced media detection, like object identification, across images, gifs, videos, and more.

Product

The tools to implement real change

Freedom2hear equips you with powerful tools to moderate and manage online interactions effectively, ensuring safer, healthier digital spaces for everyone.

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Protect

Moderation hub

Manage flagged content seamlessly through our intuitive Moderation Hub. Review flagged posts, and take action in real time to protect your community from harmful content.

Understand

Track & Analyse

Measure the toxicity levels across your channels with advanced analytics tools. Gain insights into patterns of harmful behaviour and make data-driven decisions to improve safety.

Customise

Settings

Tailor moderation to your needs and customise your strategy to meet the unique needs of your community by targeting specific types of toxicity, and allowing or banning unique keywords.

Who we’re perfect for

Freedom2hear’s Community solution is perfect for anyone responsible for fostering safe, compliant, and productive digital environments. This solution has been designed to give you peace of mind that your people are safe and engaging in healthy communication.

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Gaming

Protect players from toxic interactions, ensuring a safe and enjoyable gaming experience.

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eSports

Foster a positive environment for fans and competitors by eliminating harmful content.

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Publishers

Safeguard your content and audience by preventing the spread of toxic comments.

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Fan applications

Create a welcoming space for fans by protecting them from online hate and promoting healthy interactions.

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Dating

Ensure a respectful environment by detecting and removing inappropriate content.

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News platforms

Enhance user experience by moderating toxic comments and fostering constructive conversations.

FAQs

What is emotion-based AI content moderation?
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How does it work?
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What types of content does it moderate?
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What emotions does it detect?
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Is the moderation entirely automated?
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How accurate is the AI in detecting emotions? ‍
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What is the impact on freedom of speech?
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Do you read private and direct messages?
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How customisable is the moderation process?
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More than Community

Explore other solutions

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.
Capabilities:
  • Automatically detect and mute toxic content in real-time.
  • Gain actionable insights into harmful trends and patterns.
  • Develop your bespoke community policy guidelines with our team.
Partnership

Commercial

A bespoke approach to developing tools that deliver to your needs.
Capabilities:
  • Supported by our proprietary emotion AI architecture.
  • Work with a global team of experts to create your bespoke solution.
  • Drive commercial decisions through emotion analytics.
Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

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Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

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AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

Read full article
Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

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