Product

Freedom2hear: our hate-free ecosystem

Emotionally intelligent content moderation platform designed to block hate, foster inclusivity, and create safer digital spaces. Our advanced Emotion AI technology empowers organisations to detect and prevent toxic behaviour across your social channels and owned applications.

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How we work

Getting started with Freedom2hear

Book your no-commitment demo

Get started with a personalised walkthrough of our solutions.

Discover how we tailor solutions to your needs

Team up with our experts to create your bespoke policy that reflects your community's unique cultural context.

Let us guide you through seamless implementation

Onboard with ease and ensure adoption within your organisation thanks to our experts' support.

Protect your audience and community with emotionally intelligent AI.

Book a demo
Product

The tools to implement real change

Freedom2hear equips you with powerful tools to moderate and manage online interactions effectively, ensuring safer, healthier digital spaces for everyone.

Protect

Moderation hub

Manage flagged content seamlessly through our intuitive Moderation Hub. Review flagged posts, and take action in real time to protect your community from harmful content.

Understand

Track & Analyse

Measure the toxicity levels across your channels with advanced analytics tools. Gain insights into patterns of harmful behaviour and make data-driven decisions to improve safety.

Customise

Settings

Tailor moderation to your needs and customise your strategy to meet the unique needs of your community by targeting specific types of toxicity, and allowing or banning unique keywords.

Together we can make change

Online safety starts with human connections

At Freedom2hear, we believe that creating safer digital spaces begins with meaningful collaboration. Our team works closely with your organisation to develop bespoke policies and guidelines tailored to your unique cultural context.

Group laughing and leaning in while sharing something on a phone screen.

Policy Development

We facilitate conversations to define acceptable standards of behaviour for your audience, ensuring alignment with your brand’s values. From crafting escalation processes for breaches to determining actions like education or restrictions, we help you implement clear and fair policies.

Education workshops

Empower your team with knowledge through interactive sessions. Younger talents can define acceptable online behaviours, fostering a sense of ownership and protection against targeted toxicity.

Support for individuals

We provide guidance on how to respond to breaches or targeted abuse, ensuring both proactive protection and reactive support for your community members.

Real world impact

How Freedom2hear transforms communities

Collaborating with the Australian A-League, we provided federation-wide content moderation for their channels, clubs, and players. Over 500,000 posts were reviewed, identifying and muting 14,000 toxic comments. We also facilitated policy development and education workshops for academy and first-team players to promote inclusivity and safer online engagement.

Two A-League Women football players vying for the ball during a match.
Quotation mark

That protection for me is very big because players get to share their life with the world without the fear of being judged or criticised. I am looking forward to seeing the changes, people just being free and players can just show the world who they really are.

Sinalo Jafta, South African Cricketer – ICC

Quotation mark
Explore our solutions

Our hate-free ecosystem

Freedom2hear enables organisations to create safer, healthier online spaces by seamlessly integrating our solutions into your favourite platforms. Our tools are designed to combat toxic content while preserving freedom of expression.

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.
Capabilities:
  • Automatically detect and mute toxic content in real-time.
  • Gain actionable insights into harmful trends and patterns.
  • Develop your bespoke community policy guidelines with our team.
Custom API

Community

Integrate into your owned communities and apps.
Capabilities:
  • Monitor your proprietary in-app chat systems.
  • Advanced settings tailored to you community's cultural nuances.
  • Advanced analytics of toxicity trends and patterns.
Partnership

Commercial

A bespoke approach to developing tools that deliver to your needs.
Capabilities:
  • Supported by our proprietary emotion AI architecture.
  • Work with a global team of experts to create your bespoke solution.
  • Drive commercial decisions through emotion analytics.
Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

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Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

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AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

Read full article
Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

Book a demo