Freedom2hear’s Social Media solution effortlessly integrates with your existing channels, providing seamless, AI-powered emotion-based moderation to ensure your integrity is protected, your community is safe and account health is optimised.
Exposure to online hate and toxicity can lead to stress, anxiety, and long-term emotional harm.
Toxic environments discourage meaningful interactions, leading to decreased engagement and community participation.
Hate and toxicity silence constructive discussions, making people less likely to express themselves freely.
A toxic online presence can deter partnerships, sponsorships, and customer trust, limiting growth potential.
Unchecked toxicity increases the risk of PR crises, reputational damage, and public backlash.
Hate-driven environments can lead to lost revenue, advertiser withdrawal, and costly legal or compliance issues.
Failing to comply with legal requirements in moderation practices can lead to hefty fines and legal repercussions.
Protecting emotions online is just as vital as in face-to-face conversations, as it ensures that individuals can communicate authentically and safely, without fear of harm or misunderstanding in digital spaces.
Our solution integrates seamlessly into leading social and communication platforms.
We do not access any non-public information or monitor direct private messages.
Freedom2hear equips you with powerful tools to moderate and manage online interactions effectively, ensuring safer, healthier digital spaces for everyone.
Manage flagged content seamlessly through our intuitive Moderation Hub. Review flagged posts, and take action in real time to protect your community from harmful content.
Measure the toxicity levels across your channels with advanced analytics tools. Gain insights into patterns of harmful behaviour and make data-driven decisions to improve safety.
Tailor moderation and customise your strategy to meet the needs of your community by targeting specific types of toxicity, and allowing or banning unique keywords.
At Freedom2hear, we believe that creating safer digital spaces begins with meaningful collaboration. Our team works closely with your organisation to develop bespoke policies and guidelines tailored to your unique cultural context.
We facilitate conversations to define acceptable standards of behaviour for your audience, ensuring alignment with your brand’s values. From crafting escalation processes for breaches to determining actions like education or restrictions, we help you implement clear and fair policies.
Empower your team with knowledge through interactive sessions. Younger talents can define acceptable online behaviours, fostering a sense of ownership and protection against targeted toxicity.
We provide guidance on how to respond to breaches or targeted abuse, ensuring both proactive protection and reactive support for your community members.
Collaborating with the Australian A-League, we provided federation-wide content moderation for their channels, clubs, and players. Over 500,000 posts were reviewed, identifying and muting 14,000 toxic comments. We also facilitated policy development and education workshops for academy and first-team players to promote inclusivity and safer online engagement.
That protection for me is very big because players get to share their life with the world without the fear of being judged or criticised. I am looking forward to seeing the changes, people just being free and players can just show the world who they really are.
Freedom2hear’s Social solution is perfect for brands, organisations and individuals — anyone looking to protect, learn from and grow their digital community —ensuring their online spaces remain safe, positive, and free from harmful interactions.
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Protect your reputation and fan engagement by keeping your social channels free from abuse and toxicity.
Safeguard your online presence with AI-driven moderation that keeps your community positive and supportive.
Maintain a safe and inclusive digital space for your audience while fostering meaningful engagement.
Ensure student and staff interactions remain respectful and aligned with institutional values.
Protect your brand image by moderating harmful content across customer reviews, comments, and social platforms.
Build trust and loyalty by ensuring your online community remains a safe and welcoming space for all.
The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.
Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.
In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.
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Freedom2hear acts as your emotionally intelligent content filter, protecting your people from hate.
