Content moderation

Intelligent content moderation built with emotion in mind

Freedom2hear acts as your emotionally intelligent content filter, protecting your people from hate.

Explore our solutions
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Content moderation in action

Integrated into our solutions

Freedom2hear enables organisations to create safer, healthier online spaces by seamlessly integrating our solutions into your favourite platforms. Our tools are designed to combat toxic content while preserving freedom of expression.

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.
Capabilities:
  • Automatically detect and mute toxic content in real-time.
  • Gain actionable insights into harmful trends and patterns.
  • Develop your bespoke community policy guidelines with our team.
Custom API

Community

Integrate into your owned communities and apps.
Capabilities:
  • Monitor your proprietary in-app chat systems.
  • Advanced settings tailored to you community's cultural nuances.
  • Advanced analytics of toxicity trends and patterns.

Hate is bad for business

Directly impacting personal and professional
metrics across your ecosystem

Mental wellbeing

Exposure to online hate and toxicity can lead to stress, anxiety, and long-term emotional harm.

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Engagement

Toxic environments discourage meaningful interactions, leading to decreased engagement and community participation.

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Levels of positive free speech

Hate and toxicity silence constructive discussions, making people less likely to express themselves freely.

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Business/corporate opportunities

A toxic online presence can deter partnerships, sponsorships, and customer trust, limiting growth potential.

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Likelihood of a crisis

Unchecked toxicity increases the risk of PR crises, reputational damage, and public backlash.

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Financial risk

Hate-driven environments can lead to lost revenue, advertiser withdrawal, and costly legal or compliance issues.

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Meet legal compliance

Failing to comply with legal requirements in moderation practices can lead to hefty fines and legal repercussions.

Discover all features

Book a demo with one of our experts today

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Context-aware, emotionally intelligent AI

The next step in moderation

Unlike traditional keyword-based tools, our proprietary emotion AI technology analyses the context and emotion behind online communications. This enables:

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Capabilities

Unparalleled accuracy

Emotion AI is more accurate than keyword moderation because it analyses the context and sentiment behind interactions, capturing the true intent and emotional tone beyond simple word matching.

Capabilities

Constant learning and improvement

Our solution is constantly evolving to adapt to changing language, cultural nuances, and emerging trends, ensuring it remains effective and accurate in moderating content over time.

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Capabilities

Detection across a wide range of media formats

Freedom2hear moderates across text, emojis, images, audio, and video. From real-time moderation to advanced object recognition, our tools empower you to maintain a safe, inclusive, and engaging digital environment.

Together we can make change

Full integration with your favourite channels

Our solution integrates seamlessly into leading social and communication platforms.

Unlocking an all-in-one content moderation solution

Freedom2hear is perfect for anyone responsible for fostering a safe and compliant digital environment. This solution has been designed to give you peace of mind that your people are safe and engaging in healthy communication.

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Multi-channel coverage

Moderate across social media channels, forums, and your community platforms seamlessly without requiring passwords or confidential data.

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Access to your dashboard

Monitor toxicity levels in real time, filter by specific categories like racism or threats, and adjust settings to fit your audience’s needs.

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Track & analyse

Gain actionable insights into toxicity trends, content performance metrics, and user behaviour patterns to inform strategies.

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Multi-language support

Detect and moderate harmful content in multiple languages for global audiences.

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Scalable & reliable technology

Handle billions of messages daily with speed and accuracy.

Get in touch for a free product demonstration.
Our all-in-one solution

We’ve got your content formats and types covered

The solution can detect toxicity and threats across a variety of content formats and types.

Content formats

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Text
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Image
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Video
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Audio
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Gifs
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Emojis

Content types

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Racists symbols
Underwear with a strike-through, symbolising nudity or explicit content restriction.
Nudity
Fist with motion lines, symbolising aggression or violent intent.
Violence
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Gore
Interlinked gender symbols, representing sexual content or identity.
Symbols
Large “X” symbol, representing porn content.
Pornography
Multi-language
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Support
Filtering harmful content from users all around the world

We cover text moderation across 100+ languages.

Ease of implementation

Seamless integration with our API solution

Our API solution offers unparalleled flexibility, allowing you to integrate our cutting-edge content moderation technology into your proprietary applications or workflows. Whether you’re managing an online community, a gaming platform, or a customer support system, our API adapts to your unique needs.

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Use case

Monitor in-app chat systems

for harmful content in real time.

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Use case

Customise moderation settings

for niche forums or industry-specific platforms.

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Use case

Protect from harmful media content

ensuring compliance and brand safety.

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Together we can make change

Explore other use cases

Discover how Freedom2hear can further enhance your digital strategy:

Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

Read full article

Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

Read full article

AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

Read full article
Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

Book a demo