Toxicity detection

More room for good

Toxic online interactions harm communities, brands, and businesses. Our AI-powered toxicity detection helps you maintain a safe, engaging, and inclusive digital environment.

Explore our solutions

Social Community Commercial

Explore in solutions

Our hate-free ecosystem

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.

Capabilities:

Automatically detect and mute toxic content in real-time.
Gain actionable insights into harmful trends and patterns.
Develop your bespoke community policy guidelines with our team.

Discover

Custom API

Community

Integrate into your owned communities and apps.

Capabilities:

Monitor your proprietary in-app chat systems.
Advanced settings tailored to your community's cultural nuances.
Advanced analytics of toxicity trends and patterns.
‍

Discover

Why toxicity detection

The digital space is increasingly vulnerable to harmful interactions

Without proactive moderation, businesses face:

Declining user engagement & retention

Brand reputation damage

Legal & compliance risks

Increased mental health concerns for users

Take control with AI-driven solutions designed to detect, filter, and act on toxic content before it escalates.

Book a demo

People covered in coloured powder dancing and celebrating together at a festival.

How we solve the problem

Our cutting-edge AI identifies and mitigates toxic content across platforms by:

Content-aware analysis

Goes beyond keywords to detect intent, sentiment, and context.

Multi-format detection

Monitors toxicity across text, audio, video, and images.

Adaptive learning

Continuously evolves to counter new forms of harmful interactions.

Customisable moderation

Tailor detection thresholds and responses to fit your needs.

What we block

Freedom2hear targets, filters and categorises a wide range of harmful content:

Block

Religious Hate

Anti-LGTBQ+

Our advanced categorisation system enables tailored moderation to meet your unique needs.

Product

The tools to implement real change

Freedom2hear equips you with powerful tools to moderate and manage online interactions effectively, ensuring safer, healthier digital spaces for everyone.

Explore features

Protect

Moderation hub

Manage flagged content seamlessly through our intuitive Moderation Hub. Review flagged posts, and take action in real time to protect your community from harmful content.

Understand

Track & Analyse

Measure the toxicity levels across your channels with advanced analytics tools. Gain insights into patterns of harmful behaviour and make data-driven decisions to improve safety.

Customise

Settings

Tailor moderation and customise your strategy to meet the unique needs of your community by targeting specific types of toxicity, and allowing or banning unique keywords.

Our thinking

Understanding the world we live in

See all articles

A growing challenge in Women’s Sport

In recent years, online abuse targeting female athletes has escalated dramatically, posing significant risks to their well-being and professional careers. These disturbing trends underscore the urgent need for stronger protections for athletes, particularly female athletes, who are disproportionately impacted by such abuse. The situation highlights the growing importance of creating safer, more inclusive online spaces within the world of sports.

Read full article

Exploring the Impact of Social Media on Adolescents: Insights from Netflix's 'Adolescence'

The Netflix series Adolescence has ignited crucial discussions about the profound influence of social media on today's youth. This article highlights the urgent need for responsible and psychologically informed content moderation. Drawing from real-world data, social and emotion psychology theories, it underscores how advanced moderation technologies, like those built into our social media solution, can help prevent harm by identifying nuanced patterns of toxicity, decoding hidden language, and supporting healthier digital environments.

Read full article

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

Read full article

As featured on

More room for good