About Freedom2hear

Building a safer, kinder, healthier digital world

At Freedom2hear, we use Emotion AI to protect digital communities from hate and toxicity while fostering positive interactions.

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Our mission

Our mission is to nurture a safer, kinder, and healthier future for all by protecting digital communities from hate and toxicity. We believe in safeguarding online spaces without compromising freedom of speech.

Our Values
Shield with padlock icon, symbolising user safety and content protection.
Safer
Embedding Safety by Design principles into every solution to protect the most vulnerable online.
Speech bubbles icon, indicating messaging or comment threads.
Healthier
Promoting positive behaviours through contextual analysis of online communications.
Person icon with heart, representing wellbeing or community care.
Kinder
Encouraging kindness by identifying and rewarding positive interactions.

Global team of AI experts

Our technology is built by a world-class team of AI researchers and psychologists dedicated to understanding human emotions:

Backed by scientific research and real-world applications.
Continuously improved with diverse datasets for accuracy and inclusivity.
Proven results in industries like sports, retail, and media.
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Corporate social responsibility

Empowering change through technology

At Freedom2hear, we are committed to making a meaningful impact by offering our cutting-edge Emotion AI solutions free of charge to non-profits and charitable organisations. This initiative supports their vital work in creating safer, kinder, and more inclusive online spaces. By partnering with these organisations, we amplify their efforts to protect vulnerable communities and promote positive digital interactions worldwide.

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Solutions

Our hate-free ecosystem

Freedom2hear enables organisations to create safer, healthier online spaces by seamlessly integrating our solutions into your favourite platforms. Our tools are designed to combat toxic content while preserving freedom of expression.

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.
Capabilities:
  • Automatically detect and mute toxic content in real-time.
  • Gain actionable insights into harmful trends and patterns.
  • Develop your bespoke community policy guidelines with our team.
Custom API

Community

Integrate into your owned communities and apps.
Capabilities:
  • Monitor your proprietary in-app chat systems.
  • Advanced settings tailored to you community's cultural nuances.
  • Advanced analytics of toxicity trends and patterns.
Partnership

Commercial

A bespoke approach to developing tools that deliver to your needs.
Capabilities:
  • Supported by our proprietary emotion AI architecture.
  • Work with a global team of experts to create your bespoke solution.
  • Drive commercial decisions through emotion analytics.
Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

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Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

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AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

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Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

Book a demo