Features

Protect your community with Freedom2hear's advanced moderation tools

Our AI-powered Moderation Hub ensures a safer, kinder, and healthier digital space by detecting and addressing toxicity in real time.

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Moderation hub

Centralise your moderation efforts

Manage all your moderation tasks in one place. From reviewing flagged content to applying custom moderation rules, the Moderation Hub makes it simple to protect your audience while maintaining control over your channels.

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Track & Analyse

Gain actionable insights into content moderation

Monitor toxicity levels across platforms.
Analyse trends by category (e.g hate speech, spam).
Identify repeat offenders.
Generate bespoke reports to inform your strategy.
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Critical alerts

Stay informed when it matters most

Receive real-time notifications for direct threats or harmful content requiring immediate action, ensuring the safety of your community and team members.

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Advanced settings

Tailor moderation to your needs

Customise your moderation strategy to meet the unique needs of your community.

Adjust protection levels from full to minimal.
Create banned word lists or allow specific terms.
Set up filters for targeted toxicity types like racism or misogyny.
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Repeat offenders

Manage repeat offenders effectively

Identify and manage users who repeatedly post toxic or harmful content. Take appropriate action, from muting comments to escalating serious cases for further review or legal support.

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Frequency detection

Detect patterns before they escalate

Identify irregular patterns in toxic behaviour with our frequency detection feature. Proactively monitor repeated offences or suspicious activity across your platforms to prevent potential issues from escalating.

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Solutions

Our hate-free ecosystem

Freedom2hear enables organisations to create safer, healthier online spaces by seamlessly integrating our solutions into your favourite platforms. Our tools are designed to combat toxic content while preserving freedom of expression.

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.
Capabilities:
  • Automatically detect and mute toxic content in real-time.
  • Gain actionable insights into harmful trends and patterns.
  • Develop your bespoke community policy guidelines with our team.
Custom API

Community

Integrate into your owned communities and apps.
Capabilities:
  • Monitor your proprietary in-app chat systems.
  • Advanced settings tailored to you community's cultural nuances.
  • Advanced analytics of toxicity trends and patterns.
Partnership

Commercial

A bespoke approach to developing tools that deliver to your needs.
Capabilities:
  • Supported by our proprietary emotion AI architecture.
  • Work with a global team of experts to create your bespoke solution.
  • Drive commercial decisions through emotion analytics.
Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

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Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

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AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

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Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

Book a demo