Commercial

A bespoke solution for your organisation

Freedom2hear’s Commercial solution is a fully tailored, end-to-end approach that collaborates with organisations to design bespoke, emotion AI strategies—driving real change through industry-specific use cases.

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Let's Make
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Change

At Freedom2hear, our team takes a collaborative approach to tackling business challenges that can benefit from the power of our cutting-edge AI models.

By gaining a deeper emotional understanding of our clients' audiences and their responses to products and services, we help drive commercial success and cost efficiency.

We’re in the business of

emotions

Gather insights around your audience's engagement patterns.

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Emotion mapping

Gain a clear view of emotional themes and sentiment trends over time.

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Context-aware insights

Understands not just what is said, but also the context of the original post and your audience demographic.

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Strategic decision making

Translate data into impactful strategies.

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More than Commercial

Explore other solutions

Plug & Play

Social

Easily integrate into all of your favourite social channels in seconds.
Capabilities:
  • Automatically detect and mute toxic content in real-time.
  • Gain actionable insights into harmful trends and patterns.
  • Develop your bespoke community policy guidelines with our team.
Custom API

Community

Integrate into your owned communities and apps.
Capabilities:
  • Monitor your proprietary in-app chat systems.
  • Advanced settings tailored to you community's cultural nuances.
  • Advanced analytics of toxicity trends and patterns.
Our thinking

Understanding the world we live in

Benchmarking LLMs for Emotion Intelligence

The blog post outlines the challenges in benchmarking emotional intelligence in AI systems, highlighting issues such as subjective scene settings, ambiguous labelling, and hidden assumptions that often lead to inconsistent evaluations. It calls for an interdisciplinary, nuanced approach - one that not only measures outcomes but also examines the reasoning behind responses, and their consistency - to better capture the complexities of human emotion in real-life scenarios.

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Meta's Content Moderation Overhaul: Back to the Future?

Mark Zuckerberg’s recent announcement on changes to Meta’s content moderation and fact-checking policies has been nothing short of a seismic shift. Meta, a company that has alternated between being a bastion of free expression and a staunch enforcer of digital boundaries, seems to have embraced its inner time-traveller, careening between extremes like a Delorean navigating temporal paradoxes. While this move is positioned as an evolution, it raises more questions than answers. Who wins, who loses, and what can we learn from platforms like Reddit? Let’s unpack.

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AI Breakthroughs in 2024: Transforming Industries and Changing Lives

In 2024, AI is advancing industries like healthcare, space, and education, accelerating drug development, predicting protein structures, and personalising learning. It's also improving customer service, manufacturing, and tackling environmental challenges, highlighting its transformative potential.

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Together, we can make change

Book a demo today

Ready to see how Freedom2hear can transform your content moderation strategy? Book a free demo with one of our experts and discover how our solutions can help you create safer and more engaging online spaces.

Book a demo